schilling-formen-3-gruen

PRIVACY POLICY

Privacy policy for the use of the website www.schilling-berlin.com.

(Valid as of: December 2019)

As visitors of our website, we respect and protect your privacy. We have always attached great importance to the security of your personal data. The following privacy policy provides you with an overview on which personal data we collect when you visit our websites http://www.schilling-berlin.com:

Who is responsible for data processing and who can you contact?

EuV Projekte Berlin GmbH belongs to the global Engel & Völkers Group. This includes Engel & Völkers AG and its domestic and foreign affiliated companies within the meaning of Articles 15 ff. Company Law (Aktiengesetz) and (master) licence partners.

In accordance with Article 4 (7) of the EU General Data Protection Regulation (GDPR), the responsible authority is:

EuV Projekte Berlin GmbH
HRB 103004 B
Managing Directors: Dennis Maruhn, Hendrik Treff
Joachimsthaler Straße 1
10623 Berlin

Telephone: 030 20346-5100
Fax: 030 20346-5199
E-Mail: BerlinProjekte.Datenschutz@engelvoelkers.com

If you have questions about data protection, please contact:

Dennis Maruhn
EuV Projekte Berlin GmbH
Joachimsthaler Straße 1
10623 Berlin

Telephone: 030 20346-5100
Fax: 030 20346-5199
E-Mail: BerlinProjekte.Datenschutz@engelvoelkers.com

When you contact us by e-mail or through a contact form, the information you provide (your e-mail address, your name and telephone number, if applicable) will be stored by us so that your questions can be answered. We delete the data arising from this context after the storage is no longer required, or restrict the processing if there are statutory retention requirements.

Our external data protection officer can be reached at:

Dr. Stefanie Wegener
Mittelweg 10
20148 Hamburg

Telephone: + 49 40 22697524
Fax: + 49 40 22697526
E-mail: swegener@wegener-ra.de

Your rights as a data subject

As a person affected by data processing, you have the right of access under Article 15 GDPR, the right of rectification under Article 16 GDPR, the right of cancellation under Article 17 GDPR, the right to restriction of processing under Article 18 GDPR, the right to object under Article 21 GDPR and the right to data portability under Article 20 GDPR. With regard to the right of access and the right of cancellation, the restrictions under Articles 34 and 35 Federal Data Protection Act (BDSG-new) apply. You also have the right to lodge a complaint with a supervisory authority (Article 77 GDPR in conjunction with Article 19 BDSG-new). You may revoke your consent to the processing of personal data at any time. This also applies to the revocation of declarations of consent that were issued to us before the date of application of the EU General Data Protection Regulation, i.e. before 25 May 2018. Please note that the revocation is only valid for the future. Any processing that occurred before the revocation is not affected.

Information about your right to object under Article 21 of the EU General Data Protection Regulation (GDPR)

You have the right, at any time, for reasons arising out of your particular situation, to object to the processing of personal data relating to you, pursuant to Article 6 (1) (e) GDPR (data processing for reasons of public interest) and Article 6 (1) (f) GDPR (data processing based on a balance of interests); this also applies to the practice of profiling within the meaning of Article 4 (4) GDPR. If you object, we will no longer process your personal information unless we can establish compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purposes of asserting, exercising or defending legal claims. In some cases, we process your personal data for direct marketing purposes. You have the right to object at any time to the processing of personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct marketing activities. Should you formally object to this processing for direct marketing, we will no longer process your personal data for these purposes.

Collection of personal data for informative use of our website

In the case of merely informative use of the website, i.e. if you do not register or otherwise provide us with information, we will only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically required for us to display our website, as well as to ensure its stability and security (the respective legal basis is Article 6 (1) (1) lit. f GDPR):

        IP address

        Date and time of the request

        Time zone difference to Greenwich Mean Time (GMT)

        Content of the request (specific webpage)

        Access status/HTTP status code

        Respectively transmitted amount of data

        Website from which the request comes

        Browser

        Operating system and its interface

        Language and version of the browser software.

Which sources and data do we use for offers beyond the informative visit to the website?

In addition to the purely informative use of our website, we offer various services that you can use if you are interested. To do this, you will generally need to enter other personal information, which we will then use to provide the service and to which the aforementioned data processing principles apply.

We process personal data that we receive from customers and/or prospective customers or their authorised representatives or employees in initiating business transactions and/or as part of the contractual relationship. We also process personal information when you visit our websites (including social media channels such as Facebook, Instagram, etc.). This means that we collect your personal data if you are interested in our products, if you register on our websites, if you contact us via e-mail, telephone or via a contact form or use our products and services as part of an existing business relationship.

Which sources and data do we use for offers beyond the informative visit to the website?

In addition to the purely informative use of our website, we offer various services that you can use if you are interested. To do this, you will generally need to enter other personal information, which we will then use to provide the service and to which the aforementioned data processing principles apply.

We process personal data that we receive from customers and/or prospective customers or their authorised representatives or employees in initiating business transactions and/or as part of the contractual relationship. We also process personal information when you visit our websites (including social media channels such as Facebook, Instagram, etc.). This means that we collect your personal data if you are interested in our products, if you register on our websites, if you contact us via e-mail, telephone or via a contact form or use our products and services as part of an existing business relationship.

    • Implementation of contractual relationships that have been concluded with you

    • Answering and processing your enquiries

    • Enabling users to be registered on websites

    • Providing services made available through our websites (e.g. administration of the registration process and access to the user account, etc.)

    • Supporting customers and prospective customers

    • Accounting, bookkeeping and collecting payments

    • Documenting and managing customer relationships

    • Customer consultation

    • Complaint management

    • Terminating contractual relationships with you

    • Offering products and services

    • As part of the balance of interests condition (Article 6 (1) (f) GDPR)

If necessary, we process your data in addition to the actual fulfilment of the contract in order to protect our own legitimate interests or those of third parties. Examples:

    • Strengthening the customer relationship

e.g. Customer loyalty measures, including invitations to events, market research and opinion polls, as long as you have not objected to the use of your data.

    • Data processing and analysis for marketing purposes

Your individual needs are important to us and we try to provide information on products and services that suit you. To this end, we use knowledge that we have gained in our business relationship with you or from market research and opinion polls. The main reason we process your data is to personalise product or service offers. Data analysis helps us better understand your needs and product interests. Please note: You may object to the analysis or use of your personal data for these purposes at any time. In particular, we analyse:

    • The results of marketing activities to measure the efficiency and relevance of our campaigns

    • Information we collect when you visit our websites (including social media channels such as Instagram and Facebook)

    • Potential needs for products and services, as well as the suitability of our products and services

    • Data gained from a business relationship with a customer when selecting target groups for marketing activities.

    • Direct advertising

For example, we may send you letters or e-mails containing current real estate offers, information about current services and products, as well as news about our company and topics relating to the real estate sector (e.g. newsletters). We send out our GG Magazine covering topics such as lifestyle, personalities and real estate. We invite you to events. We make you offers on our websites (including social media channels such as Instagram and Facebook).

    • Addressing and contacting you in the event that a third party is interested in purchasing real estate owned either by you or a third party represented by you.

    • Asserting legal claims and the exercise of defence in legal disputes.

    • Ensuring the IT security and IT operations of our company, e.g. technical management of our websites and their operational functions, including solving technical problems, statistical analysis, testing and research.

    • Measures for business management and the further development of products and services.

    • Measures for your security or the security of third parties or our company in order to prevent and efficiently detect fraudulent activities or abuses and possible offenses, as well as the requirements of the law to maintain a secure website.

    • Consultation and data exchange with credit bureaus (e.g. Schufa, Creditreform) to identify potential credit risks or default risks.

    • Identification, and possibly, barring of users who have installed a so-called adblocker, which allows them to block advertising in order to make completely or partially ad-financed offers available to users who do not block advertising.

    • Our websites offer services, including the search for real estate, a so-called online marketplace, in which real estate is offered for the purpose of brokerage by the global Engel & Völkers Group. The user has the possibility to directly enter into communication with the respective providers who contact the website, without this contact data being stored by our company. The contact information provided for this purpose is: first name, surname, e-mail address (as required fields), as well as telephone numbers, street, street number, postal code (if specified by the user). If you use these services and provide personally identifiable information about yourself or give permission to store data, the use of your data is subject to the privacy policies of the provider.

    • Based on your consent (Article 6 (1) (a) GDPR)

If you have given us consent to process personal data for specific purposes, the legality of this processing is based on your consent.

Consent that has been previously issued may be revoked at any time. This also applies to the revocation of declarations of consent that were issued to us before the date of application of the EU General Data Protection Regulation, i.e. before 25 May 2018. Please note that the revocation is only valid for the future. Any processing that occurred before the revocation is not affected.

    • Due to legal requirements (Article 6 (1) (c) GDPR)

In addition, our company is subject to various legal obligations (e.g. resulting from stipulations of the Money Laundering Act or tax laws). The purpose of the processing includes, among other things, the fulfilment of tax control and reporting obligations, and the prevention of fraud and money laundering.

Who has access to your data?

Within our company, only those administrators have access to your data who require it to fulfil our contractual and legal obligations, to fulfil your orders, to respond to your requests and/or to protect our legitimate interests (e.g. staff (permanent employees and independent real estate consultants) from customer service, from the IT department, or the areas of marketing, finance, administration and accounting).

Outside our company, your data will only be disclosed if required by law, if you have consented to this, if this is necessary to fulfil our contractual obligations or your orders, or to ensure compliance with the provisions of the EU General Data Protection Regulation/Federal Data Protection Act or any other legal basis for disclosure. Under these conditions, recipients of personal data could be:

Public authorities and institutions, supervisory authorities and bodies, judiciary administrations/law enforcement agencies, lawyers, notary publics and accountants with a legal or regulatory obligation; our licensor Engel & Völkers AG, Engel & Völkers Technology GmbH or other companies of the Engel & Völkers Group (e.g. if you use the offers of other companies of the Engel & Völkers Group on our websites and have contacted them, or if you have contacted us with regard to the other offers from other companies of the Engel & Völkers Group. In these cases, the personal data you have entered will be transmitted to the respective company of the Engel & Völkers Group, resulting from the contact details); independent real estate consultants/brokers; service providers/processors to whom we provide personal information for the purpose of conducting a business relationship, including support/maintenance of IT applications (e.g. IT service providers or hosting providers, data archiving, data destruction, marketing, printing services, debt collection); providers who offer real estate as part of a property search and to whom the user sends a contact request.

Will your data be transmitted to a third country or an international organisation?

The servers used by our company are located within the European Union.

A transfer of data to countries outside the European Union or the European Economic Area will only take place if this is necessary for the execution of your order, if it is required by law, if you have given us your consent or as part of order data processing. If service providers or other third parties are deployed in a third country (a state outside the European Economic Area), they will be obliged to comply with data protection standards in the European Economic Area in addition to written instructions under the EU Standard Contractual Clauses Agreement, unless another legal basis exists for the transfer of personal data. This also applies to companies of the Engel & Völkers Group.

PLEASE NOTE: Under no circumstances will we sell personal information to third parties.

How long will your data be stored?

We process and store your personal information for as long as it is necessary to safeguard the above-mentioned processing purposes, in particular for the fulfilment of our contractual and legal obligations and/or your orders.

Should the data no longer be required to fulfil contractual or legal obligations or your orders, it will be deleted on a regular basis, unless further – temporary – processing is required for the following purposes:

    • Fulfilment of commercial and tax retention periods: In particular, the Commercial Code, the Tax Code, the Banking Act, the Money Laundering Act and the Securities Trading Act can be mentioned in this context. The deadlines for storage and documentation are two to ten years.

    • Preservation of evidence in the context of statutes of limitations: According to Section 195 ff. of the German Civil Code (BGB), these limitation periods can be up to 30 years, although the regular limitation period is three years.

Use of cookies

In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive which are assigned to the browser you are using and by which the entity that sets the cookie (here through us) receives certain information. Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall. You can configure your browser settings according to your preferences and e.g. decline the acceptance of third-party cookies or all cookies. Please be aware that if you do so, you may not be able to use all the features of this website. If you have an account with us, we also use cookies to identify you for subsequent visits. Otherwise, you would have to log in again for each visit.

In particular, this website uses the following types of cookies, the scope and operation of which are explained below:

    • Transient cookies are automatically deleted when you close the browser. These particularly include session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the common session. This will allow your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close the browser.

    • Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

    • The Flash cookies that are used are not detected by your browser, but rather by your Flash plug-in. Furthermore, we use HTML5 storage objects, which are stored on your end device. These objects store the required data regardless of your utilised browser and do not have an automatic expiration date. If you do not want Flash cookies to be processed, you must install a corresponding add-on, e.g. “Better Privacy” for Mozilla Firefox (https://addons.mozilla.org/de/firefox/addon/betterprivacy/) or the Adobe Flash Killer Cookie for Google Chrome. You can prevent the use of HTML5 storage objects by using private mode in your browser. In addition, we recommend that you regularly delete your cookies and the browser history manually.

We hereby inform you that you can generally disable or remove cookies in your web browser following the instructions on the following links:

    • Internet Explorer (https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies)

    • Mozilla Firefox (https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored)

    • Safari (https://support.apple.com/kb/PH19214?viewlocale=en_US&locale=de_DE)

Our websites also use analytical cookies (so-called web analytics), which are set by third-party providers, such as Google.

Specifically, these are:

a) Google Analytics

        Diese Website benutzt Google Analytics, einen Webanalysedienst der Google Inc. („Google“). Google Analytics verwendet sog. „Cookies“, Textdateien, die auf Ihrem Computer gespeichert werden und die eine Analyse der Benutzung der Website durch Sie ermöglichen. Die durch den Cookie erzeugten Informationen über Ihre Benutzung dieser Website werden in der Regel an einen Server von Google in den USA übertragen und dort gespeichert. Im Falle der Aktivierung der IP-Anonymisierung auf dieser Website, wird Ihre IP-Adresse von Google jedoch innerhalb von Mitgliedstaaten der Europäischen Union oder in anderen Vertragsstaaten des Abkommens über den Europäischen Wirtschaftsraum zuvor gekürzt. Nur in Ausnahmefällen wird die volle IP-Adresse an einen Server von Google in den USA übertragen und dort gekürzt. Im Auftrag des Betreibers dieser Website wird Google diese Informationen benutzen, um Ihre Nutzung der Website auszuwerten, um Reports über die Website-Aktivitäten zusammenzustellen und um weitere mit der Website-Nutzung und der Internetnutzung verbundene Dienstleistungen gegenüber dem Website-Betreiber zu erbringen. In diesen Zwecken liegt auch unser berechtigtes Interesse an der Datenverarbeitung. Die Rechtsgrundlage für den Einsatz von Google Analytics ist § 15 Abs. 3 TMG bzw. Art. 6 Abs. 1 lit. f DSGVO. Die von uns gesendeten und mit Cookies, Nutzerkennungen (z. B. User-ID) oder Werbe-IDs verknüpften Daten werden nach 14 Monaten automatisch gelöscht. Die Löschung von Daten, deren Aufbewahrungsdauer erreicht ist, erfolgt automatisch einmal im Monat. Nähere Informationen zu Nutzungsbedingungen und Datenschutz finden Sie unter https://www.google.com/analytics/terms/de.html https://policies.google.com/?hl=de

• The IP address transmitted as part of Google Analytics will not be merged with other data provided by Google.

    • You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following: http://tools.google.com/dlpage/gaoptout?hl=de

Opt-out cookies prevent future collection of your data when you visit this website. To prevent Universal Analytics tracking across devices, you must opt-out on all systems you use. If you click here, the opt-out cookie will be set: Disable Google Analytics

    • This website uses Google Analytics with the extension “_anonymizeIp ()”. As a result, IP addresses are only processed in abbreviated form to prevent them being directly linked to a particular individual. Insofar as the data collected about you is assigned a personal reference, it will be immediately excluded and the personal data will also be deleted immediately.

    • We use Google Analytics to analyse and regularly improve the use of our website. With the statistics we can improve our offer and make it more interesting for you as a user. For exceptional cases in which personal information is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 (1) (1) lit. f GDPR.

    • Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of use: http://www.google.com/analytics/terms/de.html, data protection overview: http://www.google.com/intl/de/analytics/learn/privacy.html, and the privacy policy: http://www.google.de/intl/de/policies/privacy.

b) Universal Analytics

We use the Universal Analytics features provided by Google. These features enable us to record and analyse socio-demographic data about users by means of a Google ID (if available) and by means of cookies generated by Google from advertising contents (DoubleClick). If a Google ID is available, the data controller will also be able to record this data across all devices (e.g. if users utilise both a smartphone and a PC) for analysing visitor flows across all devices. Users can prevent Google from recording and storing data at any time by installing a Google-approved browser plug-in which can be downloaded from the following link: https://tools.google.com/dlpage/gaoptout?hl=de

c) Google remarketing and retargeting

We use Google Analytics advertising features. These allow users who have already visited the site and have shown an interest in certain products to be addressed via targeted advertising on the websites of Google partner networks. Advertising is indicated by the use of cookies that analyse user behaviour during a visit to the website and send targeted product recommendations and advertising based on users’ interests.

Users can block Google remarketing and disable Google’s use of cookies for these purposes by accessing the DoubleClick opt-out page. Alternatively, users may disable the use of cookies by third parties by accessing the deactivation page of the Network Advertising Initiative.

d) Google AdWords conversion

    • We use Google AdWords to create awareness for our attractive offers through advertisements (so-called Google AdWords) on external websites. Based on the data from the advertising campaigns, we can determine how successful the individual advertising measures are. In so doing, we aim to show advertisements that are of interest to you, make our website more interesting for you and ensure a fair calculation of advertising costs.

    • These advertisements are supplied by Google via ad servers. In the process, we use ad server cookies, which measure certain performance metrics, including the display of ads and the number of user clicks. If you access our website through a Google ad, Google AdWords will store a cookie on your PC. These cookies normally lose their validity after 30 days and are not intended to identify you personally. This cookie will typically be stored with analysis values such as the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (a mark identifying that the user no longer wishes to be addressed).

    • These cookies allow Google to recognise your Internet browser. If a user visits certain pages of an AdWords customer’s website and the cookie stored on their computer has not expired, Google and the customer will be able to detect that the user clicked on the ad and was redirected to that page. Each AdWords customer is assigned a different cookie. Cookies cannot be tracked via the websites of AdWords customers. We do not collect and process any personal data from the aforementioned advertising measures. We only receive statistical evaluations provided by Google. On the basis of these evaluations, we can identify which of the advertising measures used are particularly effective, but do not receive any further data on how the advertising material is used. Please note that we cannot identify users on the basis of this information.

    • As a result of the marketing tools used, your browser automatically establishes a direct connection to the Google server. We have no control over the extent and use of data compiled through this tool by Google and therefore offer the following based on our current information status: Through the AdWords conversion, Google receives the information that you have accessed the respective section of our website or have clicked on one of our ads. If you are registered with a service provided by Google, Google may assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a chance that the provider will obtain and store your IP address.

    • You can prevent further participation in this tracking process in several ways: a) By setting your browser software accordingly. In particular, suppressing third-party cookies will prevent you from receiving any third-party advertisements.

b) By disabling cookies for conversion tracking by setting your browser to block cookies from the domain “www.googleadservices.com”, https://www.google.de/settings/ads. Please note that this setting will also be deleted when you delete your cookies.

c) By disabling interest-based advertisements from providers that are part of the “About Ads” self-regulation campaign via the link http://www.aboutads.info/choices. Please note that this setting will also be deleted when you delete your cookies.

d) By permanently disabling cookies in the browsers Firefox, Internet Explorer or Google Chrome via the link http://www.google.com/settings/ads/plugin. Please note that in this case, you may not be able to use all the functions of this website.

    • The legal basis for the processing of your data is Article 6 (1) (1) lit. f GDPR.

For more information on data protection at Google, please visit: http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html.

Alternatively, you can visit the Network Advertising Initiative (NAI) website at http://www.networkadvertising.org.

Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.